Character Platform

Support center

We collected the official support channels and documents so you can resolve deployment or operations issues quickly.

Report deployment / infra issues

For CI/CD, Railway environment, or Vercel build errors, open a GitHub issue.

Check service status

Recent changes and ongoing tasks are documented in docs/task.md and docs/WEBSOCKET_PROTOCOL.md.

Emergency response guide

For urgent cases like slow responses or model swaps, refer to the operations section in docs/architecture.md.